Our Service, Our Baristas
An AMT Barista’s objective is to make you the best coffee, the way you like it, quickly and with a smile. Whether in Edinburgh, Dublin or London, our fast paced and well trained Baristas make, with incredible consistency, the best coffee in the UK and serve it quickly and with a smile®.
Our Well Known & Genuine Friendliness
Although our customers are usually in a hurry, our friendly, polite and professional staff are a welcome part of their busy day. In fact, most regular customers know that when our Baristas see them, by the time they arrive at our bar, their hand tailored drink is ready to be presented to them, with a smile and wrapped in our quality napkin.
Our uniquely trained Baristas are taught to individually make our hot and cold drinks quickly, consistently and the way our customers prefer.
“I would personally like to thank your team member Gabriel in Newcastle Central branch. In the face of a line of demanding customers, he ploughed on with a smile, giving efficient and great service and still making good hot beverages. Due to the dedication and determination of your team member, customers have left with a positive experience.”
– AMT customer
We are officially the world’s fastest coffee company (Guinness records, Largest coffee morning, 2008).
On top of delicious coffee, we also provide top quality Viennoisserie pastries, gourmet muffins, brownies and delicious, freshly made savoury salads, sandwiches and soup, quickly and at affordable prices.
“Just bought a Chai Steamer at York Station. Best hot drink I’ve had since returning to UK after 5 years abroad. And organic milk. Well done AMT.”
– AMT customer
Our Customer Promise
Our MD and other senior staff read every comment card, email or letter we receive. Thankfully, most are complimentary.